Privacy Policy

Site Privacy Policy

Welcome to the ArmorVax website, and thank you for your interest. This website is owned and operated by ArmorVax, LLC and/or its affiliates or subsidiaries (collectively “ArmorVax™”). ArmorVax understands how important the privacy of personal information is to your users. ArmorVax respects your privacy, and this Site Privacy Policy explains the ways in which we may collect, use, and disclose information from visitors to our websites, and explains the options that you have regarding such use and disclosure.

This Site Privacy Policy applies to our publicly available website, www.armorvax.com, including any subsites and any password protected sections of those websites and such sites are individually and collectively referred to in this Site Privacy Policy as the "ArmorVax Sites". This Site Privacy Policy is also incorporated into the Site Terms & Conditions. By accessing or using the ArmorVax Sites, you agree to accept this Site Privacy Policy and the Site Terms & Conditions. By using the ArmorVax Sites, you acknowledge and agree that we may change this Site Privacy Policy at any time and without prior notice. Changes to this Site Privacy Policy will be posted on www.armorvax.com/privacy-policy and we suggest you check there periodically for any updates that may be posted.

Please note that the ArmorVax Sites may contain links to other non-ArmorVax websites. This Site Privacy Policy does not apply to the practices of websites other than the ArmorVax Sites, and we suggest you review the privacy policies associated with those sites and contact the owners of those sites if you have questions regarding their information practices.

LIMITATION OF LIABILITY

YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE OF THIS WEBSITE. IN NO EVENT SHALL ARMORVAX BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

What Information We Collect

We may collect non-personally identifiable (or "aggregated") information. In the event you subscribe to an ArmorVax service available via our ArmorVax Sites, we may collect personally identifiable information. "Personally Identifiable Information" (or "PII") is that information which can be used to identify you as an individual or to contact you. A few examples of when and why ArmorVax would collect PII on the ArmorVax Sites include:

  • Users who register on the www.armorvax.com site may be asked for their name, date of birth, ArmorVax member identification number and email address.
  • Providers (hospitals, doctors and other health care professionals who provide health services to our members) may be asked to provide their name, address, telephone number, email address, tax identification number, or other information about themselves or their company.
  • Individuals requesting information from ArmorVax may also be asked for their name, date of birth, email address or mailing address to allow us to fulfill their request. Such information is also required to subscribe to any ArmorVax newsletter.

"Aggregated Information" may include non-personally identifiable information such as the general traffic, site usage and length-of-stay information. Aggregated Information may also include IP (Internet Protocol) address, browser type, and operating system of visitors to the ArmorVax Sites, pages viewed on the ArmorVax Sites, or search terms entered. This sort of information is shared only in the aggregate and does not personally identify you.

"Cookies" are small data files that are transferred to your computer and stored there through your Internet browser software. Like many websites on the Internet, the ArmorVax Sites may also use Cookies to collect information. Cookies allow users to view pages without having to log in repeatedly throughout a session, and can be used to track Aggregated Information. Where a visitor has logged into a secure section of the ArmorVax Sites, a Cookie may also be generated that contains a user ID number to make the log in process easier, and in some cases that user ID number may be a ArmorVax member or provider identification number.

Most Internet browsers automatically accept Cookies, but allow you to modify security settings so that you can approve or reject Cookies. The ArmorVax Sites require that both Cookies and JavaScript be enabled. If you reject Cookies from ArmorVax Sites, some parts of the ArmorVax Sites may not work properly for you.

On some pages of the ArmorVax Sites, we may also use action tags, sometimes referred to as web beacons or l x 1 pixel GIF's. These tags may be used to monitor and assess the effectiveness of promotions and marketing. For example, if a web page on the ArmorVax Sites contains a link offering more information on a promotion for members who register online, we may include a tag on that page and the corresponding page to track how many users requested more information or signed up for the promotion. These tags work in combination with Cookies, but do not collect or contain any PII.

Personal and Health Information

In some places on the ArmorVax Sites, you may submit personal and health information. For example, prospective subscribers and subscribers may provide personal and health information in online applications submitted through the ArmorVax Sites and healthcare providers may submit medical treatment or other information pertaining to subscribers in some places on the ArmorVax Sites. Our collection, use and disclosure of such personal and health information may be governed by federal and state laws to protect your privacy. In the event of any conflict between this Site Privacy Policy and federal and state law, federal and state law shall govern.

How We Use the Information We Collect

We use the PII you provide to us on the ArmorVax Sites to facilitate services or functions you may request or use through the ArmorVax Sites. For example, we may use producer, member, or provider email addresses or mailing addresses to send newsletters, updates or other information relating to our products and services.

Some portions of the ArmorVax Sites may allow you to purchase specific products or pay for products or services electronically. Where we collect credit card or other electronic payment information, such information will be used to process the payment, and will be used in accordance with the security measures described below.

Any PII that you provide through the ArmorVax Sites may be combined with information collected offline. For example, where a member or provider has provided initial information via paper correspondence or applications, that information may be combined with your online accounts (including the PII you submitted online) when you register. In some instances we may also combine your PII with information we receive from other sources.

We use Cookies and Aggregated Information to assist in providing online features and functionality. We also use such information to track website usage, and to assist us in maintaining and improving the ArmorVax Sites.

Disclosure of Information

We may share your PII or Aggregated Information with our affiliates, subsidiaries or agents to assist us in providing information, products and/or services to you. Those entities may also provide information, products and/or services that we incorporate in our provision of information, products and/or services to you.

In order to provide you with quality service, we may also share your PII or Aggregated Information with vendors who assist in maintaining and improving the ArmorVax Sites, or who assist us in providing related services. We may also share your PII or Aggregated Information with third party web consultants and vendors that provide services in support of the ArmorVax Sites. We may also share Aggregated Information with third parties. The ArmorVax Sites' sponsors and/or advertisers and their ad servers may use Cookies when you view pages on the ArmorVax Sites. We do not control these third parties' use of Cookies or how they manage non-personal information they gather.

In some circumstances, ArmorVax may be required by law to share your PII or Aggregated Information with third parties, law enforcement or other governmental entities. We also reserve the right to share your PII or Aggregated Information as needed, in our judgment, to protect ArmorVax, its affiliates, suppliers or vendors and its or their employees and agents, from loss or liability. In the event that ArmorVax was to merge with or be acquired by another company, the new company may retain and use the information you have provided us as described in this Site Privacy Policy.

Choice and Making Changes

The ArmorVax Sites provide various ways in which you may exercise choice as to how, and the extent to which, we may use your PII. For example, some information requested may be noted as optional for you to provide. While providing us with the requested information will enable us to better serve you, we respect your choice to not provide certain information.

When you register as a user on the ArmorVax Sites, we will also provide you with the opportunity to specify whether you wish to receive certain types of information such as newsletters or promotional materials. Certain electronic communications may also separately include the opportunity for you to opt out of similar communications in the future. Please note that we reserve the right to send members, providers and producers certain information as may be required by law or important information that relates to their primary relationship with us.

Subscribers, providers and producers may also access and edit their registration information by using profile management tools available after they log in to the secure section of the ArmorVax Sites. Because Aggregated Information is not retained by us in a manner that identifies you as an individual, it may not be viewed or changed by you.

Security

We have implemented and maintain physical, administrative and electronic security measures with regard to the ArmorVax Sites that are designed to safeguard your information from improper access or use. For example, when collecting, using or transmitting sensitive electronic information such as credit card information, we encrypt the transmission. We also maintain physically secured locations for server operations, use technological safeguards such as firewalls, password protection, and encryption, and limit access to sensitive information to those individuals with a legitimate business need to access such information.We ask that you assist us in maintaining the safety and security of the secure sections of the ArmorVax Sites. We suggest that you create and use passwords that are not easily guessed by others, and that include at least 8 characters, including both letters and numbers, or special characters, and mix uppercase with lowercase text. We also recommend you safeguard your password to prevent unwanted disclosure.

The e-mail functionality on the ArmorVax Sites does not provide a completely secure and confidential means of communication. It's possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, please do not communicate with us by e-mail.

Children's Privacy

The ArmorVax Sites are intended for adults age 18 or older. It is not intended or designed to  
attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.

Contact Us

ArmorVax respects your privacy, and wants you to feel comfortable with how your information is protected. Should you have questions or concerns about the privacy of your information, if you have any information regarding the unauthorized use of the ArmorVax Sites, or if you elect to no longer receive newsletters or other communications from the ArmorVax Sites, we encourage you to contact our Privacy Office at:

ArmorVax
Attn: Privacy Office
6111 Heisley Road
Mentor, OH 44060
Email: privacy@ArmorVax.com
Phone: 440-290-057


On 01/07/2021, the following language was updated to supersede the previous policy on Personal and Health Information:

Personal and Health Information 
In some places on the ArmorVax Sites, you may submit personal and health information. For example, prospective subscribers and subscribers may provide personal and health information in online applications submitted through the ArmorVax Sites and healthcare providers may submit medical treatment or other information pertaining to subscribers in some places on the ArmorVax Sites. Our collection, use and disclosure of such personal and health information may be governed by federal and state laws to protect your privacy, and ArmorVax's practices with respect to such personal and health information is set forth in our "Privacy Practices." In the event of any conflict between this Site Privacy Policy and Federal or State Law, the Federal or State Law shall govern.