LIMITATION OF LIABILITY
YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE OF THIS WEBSITE. IN NO EVENT SHALL ARMORVAX BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.
What Information We Collect
We may collect non-personally identifiable (or "aggregated") information. In the event you subscribe to an ArmorVax service available via our ArmorVax Sites, we may collect personally identifiable information. "Personally Identifiable Information" (or "PII") is that information which can be used to identify you as an individual or to contact you. A few examples of when and why ArmorVax would collect PII on the ArmorVax Sites include:
- Users who register on the www.armorvax.com site may be asked for their name, date of birth, ArmorVax member identification number and email address.
- Providers (hospitals, doctors and other health care professionals who provide health services to our members) may be asked to provide their name, address, telephone number, email address, tax identification number, or other information about themselves or their company.
- Individuals requesting information from ArmorVax may also be asked for their name, date of birth, email address or mailing address to allow us to fulfill their request. Such information is also required to subscribe to any ArmorVax newsletter.
"Aggregated Information" may include non-personally identifiable information such as the general traffic, site usage and length-of-stay information. Aggregated Information may also include IP (Internet Protocol) address, browser type, and operating system of visitors to the ArmorVax Sites, pages viewed on the ArmorVax Sites, or search terms entered. This sort of information is shared only in the aggregate and does not personally identify you.
On some pages of the ArmorVax Sites, we may also use action tags, sometimes referred to as web beacons or l x 1 pixel GIF's. These tags may be used to monitor and assess the effectiveness of promotions and marketing. For example, if a web page on the ArmorVax Sites contains a link offering more information on a promotion for members who register online, we may include a tag on that page and the corresponding page to track how many users requested more information or signed up for the promotion. These tags work in combination with Cookies, but do not collect or contain any PII.
Personal and Health Information
How We Use the Information We Collect
We use the PII you provide to us on the ArmorVax Sites to facilitate services or functions you may request or use through the ArmorVax Sites. For example, we may use producer, member, or provider email addresses or mailing addresses to send newsletters, updates or other information relating to our products and services.
Some portions of the ArmorVax Sites may allow you to purchase specific products or pay for products or services electronically. Where we collect credit card or other electronic payment information, such information will be used to process the payment, and will be used in accordance with the security measures described below.
Any PII that you provide through the ArmorVax Sites may be combined with information collected offline. For example, where a member or provider has provided initial information via paper correspondence or applications, that information may be combined with your online accounts (including the PII you submitted online) when you register. In some instances we may also combine your PII with information we receive from other sources.
Disclosure of Information
We may share your PII or Aggregated Information with our affiliates, subsidiaries or agents to assist us in providing information, products and/or services to you. Those entities may also provide information, products and/or services that we incorporate in our provision of information, products and/or services to you.
Choice and Making Changes
The ArmorVax Sites provide various ways in which you may exercise choice as to how, and the extent to which, we may use your PII. For example, some information requested may be noted as optional for you to provide. While providing us with the requested information will enable us to better serve you, we respect your choice to not provide certain information.
When you register as a user on the ArmorVax Sites, we will also provide you with the opportunity to specify whether you wish to receive certain types of information such as newsletters or promotional materials. Certain electronic communications may also separately include the opportunity for you to opt out of similar communications in the future. Please note that we reserve the right to send members, providers and producers certain information as may be required by law or important information that relates to their primary relationship with us.
Subscribers, providers and producers may also access and edit their registration information by using profile management tools available after they log in to the secure section of the ArmorVax Sites. Because Aggregated Information is not retained by us in a manner that identifies you as an individual, it may not be viewed or changed by you.
We have implemented and maintain physical, administrative and electronic security measures with regard to the ArmorVax Sites that are designed to safeguard your information from improper access or use. For example, when collecting, using or transmitting sensitive electronic information such as credit card information, we encrypt the transmission. We also maintain physically secured locations for server operations, use technological safeguards such as firewalls, password protection, and encryption, and limit access to sensitive information to those individuals with a legitimate business need to access such information.We ask that you assist us in maintaining the safety and security of the secure sections of the ArmorVax Sites. We suggest that you create and use passwords that are not easily guessed by others, and that include at least 8 characters, including both letters and numbers, or special characters, and mix uppercase with lowercase text. We also recommend you safeguard your password to prevent unwanted disclosure.
The e-mail functionality on the ArmorVax Sites does not provide a completely secure and confidential means of communication. It's possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, please do not communicate with us by e-mail.
The ArmorVax Sites are intended for adults age 18 or older. It is not intended or designed to
attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.
ArmorVax respects your privacy, and wants you to feel comfortable with how your information is protected. Should you have questions or concerns about the privacy of your information, if you have any information regarding the unauthorized use of the ArmorVax Sites, or if you elect to no longer receive newsletters or other communications from the ArmorVax Sites, we encourage you to contact our Privacy Office at:
Attn: Privacy Office
6111 Heisley Road
Mentor, OH 44060
On 01/07/2021, the following language was updated to supersede the previous policy on Personal and Health Information:
Personal and Health Information